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Responsible Gaming

Hebaji Responsible Gaming – Complete Guide to Safe Gaming

Gaming at Hebaji isn't just about hoping to win — the real goal is safe, enjoyable play. We want you to stay in control at all times.

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🛡️
Protected
For every member
⚖️
Balance
Fun and control
🤝
Support
24/7 in Bangla
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Control
In your hands
18+ age limit
Strictly enforced
Set limits
Set your own budget
Self-exclusion
Take a break when needed
Bangla Support
Help anytime
Our tools

Hebaji Responsible Gaming Tools

These features help you stay in control at all times — completely free.

Deposit limit

Decide in advance how much you'll deposit daily, weekly, or monthly. Any change to the limit requires a 24-hour waiting period.

Session time limit

Set how long you'll play in one session. An automatic alert will notify you when time is up.

Loss limit

Gaming stops automatically once you reach a preset loss amount. This protects you from financial harm.

Cooling-off period

Take a temporary break from 1 day to 6 weeks. Your account stays active but betting is disabled during this time.

Self-Exclusion

A permanent break facility from 6 months to 5 years. Your account will be completely closed during this time.

Gaming history tracking

See everything clearly in your account — how much you've won, lost, and how long you've played.

Why responsible gaming matters

At Hebaji, we believe online gaming is entertainment — not a source of income. Many think playing every day will eventually lead to a big win. But the reality is, gaming is always a risky form of entertainment. Responsible gaming means playing for fun, within your means, and always staying in control.

Hebaji cares about every member's wellbeing. That's why we provide gaming tools, self-exclusion options, and 24/7 support in Bengali. If you ever feel gaming is getting out of control, Hebaji's support team is always here for you.

Difference between healthy and unhealthy gaming

Every gamer sometimes plays too much or loses a bit more than budgeted. It's nothing to worry about if it happens once. But when it becomes regular and starts affecting other areas of life, it's time to be cautious.

Healthy gaming
  • ✓Playing for entertainment
  • ✓Staying within budget
  • ✓Feeling normal after a loss
  • ✓Spending time with family and friends
  • ✓Being able to stop anytime
Problem gaming
  • ✗Playing to chase losses
  • ✗Spending beyond budget
  • ✗Lying about gaming
  • ✗Neglecting work or family
  • ✗Unable to stop

5 Golden Rules of Responsible Gaming

Every member at Hebaji is encouraged to follow these five simple rules. Stick to them, and gaming will always remain enjoyable.

  • Play only with surplus money: Never bet with money meant for rent, groceries, or household expenses
  • Decide your budget in advance: Decide at the start how much you'll play per week or month
  • Stick to your time limit: Take breaks, don't play for too long
  • Don't bet on emotion: Not placing bigger bets out of anger or frustration after a loss
  • Don't think of gaming as income: It's entertainment, not a reliable income source

Tips: Go to your Hebaji account and set a deposit limit. It's easy to do, and any increase takes 24 hours to apply — helping prevent impulsive decisions.

Protecting Minors

Hebaji strictly prohibits registration and gaming for anyone under 18. Age is verified through KYC. If any parent believes their child or teenager is using this platform, please notify our support immediately.

Keep devices and account details away from younger family members. Using parental control software is recommended.

Gaming risk level
Low risk Controlled gaming

You play occasionally, stay within budget, and can stop.

Moderate risk Stay alert

You sometimes go over budget and play to recover losses.

High risk Get help

Gaming is out of control, affecting family or work.

Assess yourself

Reflect on the questions below. If you answer "yes" to more than one, contact our support.

1

Do you feel restless without gaming, or do thoughts of gaming constantly occupy your mind?

2

Do you play more or bet bigger to recover lost money?

3

Have you lied to family or friends about your gaming or money lost?

4

Is gaming causing problems at work, in your studies, or in your relationships?

5

Feel like you can't stop playing even when you want to?

If you answered "yes" to more than two questions, speak to Hebaji's live chat in Bengali.

Direct action

How to get help

Any of the steps below is easy to take — and it's not a sign of weakness, but a smart decision.

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Set deposit limit

Go to Account Settings to set daily/weekly/monthly deposit limits.

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Enable session time limit

Set your daily playing hours in advance. You'll get a notification when time's up.

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Take a cooling-off break

A break from 1 day to 6 weeks. You can't bet during this time but your account remains active.

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Self-exclude

For long-term issues, lock your account for 6 months to 5 years.

To use any of these features On live chat Type "LIMIT" or "HELP" — our Bengali-speaking team will assist you right away.

FAQ

Frequently Asked Questions on Responsible Gaming

No, once self-exclusion is active, your balance remains safe. You can withdraw after the exclusion period ends. However, no betting or deposits are possible during the exclusion period.

Lowering a deposit limit takes effect immediately. But raising it requires a 24-hour wait — this is intentional to prevent impulsive decisions that could lead to serious losses.

Yes. If a family member is in trouble, contact hebaji support. We'll help confidentially and assist with the necessary steps.

Cooling-off is a temporary break from 1 day to 6 weeks — your account stays active but betting is paused. Self-exclusion is a long-term decision — 6 months to 5 years, during which your account is fully locked.

Yes, gaming addiction is real. Research shows that online gaming can trigger addictive behavior in some people. It's not shameful—seeking help is a sign of courage. hebaji is always ready to support you on this.
Safe gaming

Play Responsibly at Hebaji

Play safely, enjoyably, and in control. All of Hebaji's safety features are completely free.

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Set limits for free Self-exclusion facility 24/7 Bangla Support Strictly 18+
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